VIOP Services
Switchvox is more than a phone system it’s a better way to communicate. The combination of Switchvox and D-Series phones provides a complete Unified Communications solution for small and mid-sized businesses by integrating all of your office communications, including phone, fax, chat, and web conferencing, to give you a customized communications experience.
Sangoma Technologies is a trusted leader in delivering value-based Communications as a Service (CaaS) solutions for businesses of all sizes, service providers, and OEMs. Sangoma’s offerings include Unified Communication as a Service (UCaaS) and Call Center as a Service (CCaaS) business phone systems, both on-premise and cloud, Communications Platform as a Service (CPaaS), SIP trunking services (TaaS), and telephony hardware which can also be deployed as a service.
Offering the tightest integration possible, they incorporate plug-and-play installation with auto-provisioning—saving you time.
- Full-color display screen
- HDVoice
- Customizable Busy Lamp Field (BLF) Keys
- Power Over Ethernet (POE)
- Interactive voicemail
- Interactive, real-time status
- Parked calls
- Contacts
- Transfer & conference calls
- Record & monitor calls
- Agent/manager queue
- Presence
- Chat & SMS (Instant Messaging)
- Collaboration
- Real-time Interaction
- Recording & Monitoring
- Contact Center / Call Queues (Automated Call Distribution)
- Unified Messaging
- CRM Integration
- Reporting & Call Logging
- Fax
- Conferencing
- Interactive Voice Response
- Efficiency Call Processing
- Powerful Reporting